You are so very welcome to come move with us, even as a complete Pilates newbie. We completely understand that trying something new can be nerve-wracking, so here are a few things to consider to alleviate any doubts.
1. We strongly recommend starting your Pilates experience either with one of the options detailed on our How to Start page here . These options ensure you’ll have a chance to get familiar with the equipment and to move through some of the foundational exercises so that you’re not lost when it comes time to try some of the other group class formats.
2. Plan to arrive to the studio 5-10 minutes early. Plan to give yourself enough time to take off your shoes, silence your phone, use the toilet, etc., so that you can start your class in a state of calm rather than frantic-ness. Trust us, this helps a lot.
3. Please know that you can talk to us about anything going on that day that might impact your Pilates session, and at the same time your privacy is your privacy. We are here to help, guide, support and facilitate. It is your choice what you do or do not disclose to us. Bear in mind, when attending a group class, our scope to help is somewhat limited by nature of the group scenario.
Cancellations must be made by you via your MindBody account (either online or through the app).
For regular group classes, cancellations must be made via your MindBody account at least 12 hours in advance of the class.
For private sessions, cancellations must be made at least 24 hours in advance of the session.
For special events, (e.g. workshops, retreats, etc.) please refer to event description for cancellation windows.
If you cancel before the cancellation window closes, your credit will be returned to your account to use for another booking.
If the cancellation period has passed, LATE CANCEL will appear. This allows you or someone else to book that class, session or event.
Missed sessions without the appropriate notice will be charged as if attended.
Late cancellations or no-shows for private sessions will result in forfeiture of the session and a loss of the financial investment at the rate of one session.
Get in touch and we can chat through your options – whatever your concern is. We offer individual sessions as well as group classes. Private sessions are always tailored to the individual’s needs. When it comes to group classes, we have a variety of class styles and we’re happy to help guide you in the right direction for where you’re at.
With Pilates, there is a place to start for everyone. We are here to help you work out where’s best to start. You don’t have to be a certain level of ‘fit’ or ‘flexible’ to start with us at Glow Pilates.
The more information we have regarding your concern, and the more notice we have prior to you coming to class, the better we can help you prepare for your experience in our studio. So, get in touch.
We do not currently offer pregnancy-specific group classes. Instead, we invite you to chat to us about where you’re at with your pregnancy, and we’ll help you navigate the best course of action.
Please know that you can talk to us about anything going on that day that might impact your Pilates session, and at the same time your privacy is your privacy. We are here to help, guide, support and facilitate. It is your choice what you do or do not disclose to us. Bear in mind, when attending a group class, our scope to help is somewhat limited by nature of the group scenario.
Please also know that we are all too happy to coordinate with your physiotherapist, doctor, massage therapist, etc., to help you get what you need from Pilates as it relates to your injury or limitation.
The answer to this really depends on your needs, resources and goals. Once a week is better than not at all, of course. But to make more lasting changes, coming to class 2-3 times a week times a week is ideal. The more often you practice, the more frequently you’ll be reiterating to your body the good stuff its learning, and you’ll experience improvements strength, mobility, and your overall sense of wellbeing more quickly and more sustainably.
Wear clothing that you can move in, something that stretches and that you feel comfortable in. We ask that you please wear socks for hygiene reasons – any socks at all will do. We have grip socks available for purchase in the studio.
Strand location: you can park on the street in the area surrounding our studio along both O’Callaghan Strand as well as Clancy Strand (note pay parking is in operation for on-street parking). There is also pay parking in The Strand Hotel’s underground car park.
Ballysimon location: free parking in surrounding areas. Please do not park in spaces designated for neighbouring businesses.
You must have an available class pass in order to join a wait list.
When you’re booking, if ‘join waitlist’ (on our app) or ‘waitlist only’ (under the teacher’s name on the web version of our booking system) appears, then class is fully booked, and you’re signing up to the waiting list.
If you join a wait list and get added to that class (which can happen up to 3 hours prior to class start time if/when another client cancels), we assume you’re coming to class. It is important that you keep an eye on the ‘my schedule’ section of your account to see if you’ve been added to the class you were wait-listed for.
If you can no longer attend a class you’re on the wait list for, you need to cancel out of the wait list 12 hours prior to class start time (see cancellation policy above).
- If you’re added from the wait list 24 hours (or more) prior to class start time, and if you’ve enabled email notifications from Mindbody, you will get an email saying you’ve been added to class.
- After that 24 hour window pas passed, you need to keep an eye on your schedule as outline above because auto emails are no longer sent by Mindbody.
Again, you must have an available class pass in order to join a wait list. However, your pass will not be used unless a space opens up for you 3 hours (or more) prior to class start time.